Question 1

What is the origin story of Bicycle Haus?

Accepted Answer

Bicycle Haus was founded in 2004 by Kale and Shasta on 5th Avenue in Old Town Scottsdale. The shop's distinctive "Haüs" name honors their German roots. The shop later relocated to its current location on East 1st Avenue to better serve the community.

Question 2

Does Bicycle Haus offer any complimentary amenities or services to customers?

Accepted Answer

Bicycle Haus provides complimentary quality coffee to customers with every visit, ride, or pit-stop. The shop treats good coffee as a standard part of the experience rather than an item for sale.

Question 3

What kind of bikes and products does Bicycle Haus stock?

Accepted Answer

Bicycle Haus carries entry-level through high-end bikes, parts, and accessories across multiple categories. The shop stocks brands including Pinarello, Specialized, and Shimano, along with components from partners like SRAM, Campagnolo, and accessory brands such as Oakley, ASSOS, KASK, and Continental.

Question 4

What is Bicycle Haus's approach to custom bike building?

Accepted Answer

Bicycle Haus offers tailor-built custom bicycles. The shop emphasizes translating customer preferences into finished builds as part of its core service offering.

Question 5

Is Bicycle Haus designed primarily for serious cyclists or does it serve all experience levels?

Accepted Answer

Bicycle Haus caters to all facets of bicycling and all experience levels, from entry-level riders to advanced cyclists. The shop describes itself as a full-service shop that addresses any cycling need.

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