Does Bicycle Doctor offer eBike service and repair?

Yes. Bicycle Doctor is Bosch eBike Certified and has undergone extensive training in diagnostics and repair of these systems.

What repair service levels does the shop provide?

Bicycle Doctor offers Mini Tune-Up (cable re-tensioning, derailleur adjustment, minor wheel truing, chain lubrication, safety inspection), Complete Tune-Up (adds full wipe-down and major wheel truing), and Over Haul (complete disassembly, cleaning, re-lubrication, and bearing service).

Does Bicycle Doctor offer wheel-building instruction or services?

Yes. The shop teaches one-on-one wheel-building instruction during winter months.

What is the history and ownership of Bicycle Doctor?

Bicycle Doctor was founded in 2012 by Robert LaBonte, who operates the shop with his wife Cydne. Robert brings decades of cycling passion, prior ownership of Pedal Power Cyclery in Missouri, and experience as a custom woodworker and restaurant manager. The shop occupies a converted 1938 service station on North 5th Street and includes solar panels.

What is the shop's approach to customer experience?

Bicycle Doctor emphasizes old-fashioned personal service and community connection, deliberately distancing itself from the typical male-dominated bike shop atmosphere. The owners prioritize giving customers great value and making Springfield better for cyclists.