Question 1

Does Bickel's offer bike fitting services?

Accepted Answer

Yes, Bickel's offers professional bike fitting as part of its service menu.

Question 2

What are Bickel's return and exchange policies?

Accepted Answer

Bickel's offers a 30-day satisfaction guarantee; customers can return items for replacement or refund within that window. Merchandise that appears used is subject to a restocking fee, and all closeout and custom order sales are final.

Question 3

Does Bickel's offer financing or layaway options for purchases?

Accepted Answer

Yes, the shop provides financing options to take purchases home same-day. Layaway is also available with a 25% down payment and minimum 5% monthly installments; balances must be paid in full within 3 months for fitness equipment and used bikes, or 6 months for new bikes.

Question 4

What pickup and delivery services does Bickel's provide?

Accepted Answer

The shop offers in-store pickup for most orders within one business day, as well as shipping to the continental United States with multiple options available. For fitness equipment, Bickel's provides in-home delivery, installation, and maintenance service through certified technicians.

Question 5

Does Bickel's handle trade-ins?

Accepted Answer

Yes, Bickel's welcomes trade-ins on bicycles.

Question 6

What fitness equipment services does Bickel's offer?

Accepted Answer

Beyond retail sales, Bickel's employs certified service technicians who provide local delivery, installation, and ongoing maintenance for premium home and commercial fitness equipment.

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