Question 1

What makes Backcountry Recumbent Cycles different from other bike shops in the area?

Accepted Answer

Backcountry Recumbent Cycles is a recumbent-specific shop in a region where other cycling retailers do not carry recumbents. The shop specializes in serving touring cyclists and has particular expertise in off-road triking, recumbent mountain biking, velomobiles, and long-distance touring, areas it describes as under-served in the recumbent cycling market.

Question 2

What is the shop's policy if a customer is not satisfied with their recumbent purchase?

Accepted Answer

All sales are final, but the shop is committed to spending additional time helping customers select the correct recumbent for their needs before purchase. If a recumbent does not meet a customer's needs after purchase, the shop will consign it for resale, provided it is in good working order.

Question 3

What brands of recumbents does Backcountry Recumbent Cycles carry?

Accepted Answer

The shop carries Azub, ICE (International Cycle Engineering), and HP Velotechnik recumbent bikes and trikes. The shop became an Azub dealer following Recumbent Cycle Con 2013.

Question 4

Does the shop offer test rides for recumbent bikes and trikes?

Accepted Answer

Yes, the shop's location on the outskirts of Bend near Highway 20 toward Sisters provides access to quiet country roads suitable for test riding recumbent trikes and bikes.

Question 5

Who owns and operates the shop?

Accepted Answer

Backcountry Recumbent Cycles is owned and managed by Mark Waters, who has over 40 years of racing and touring experience and worked previously as a salesman and mechanic in bike shops in Colorado and Oregon. Waters embraced recumbents as an ideal platform for long-distance touring.

Backcountry Recumbent Cycles

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