Does We Cycle offer roadside assistance for rental bikes?

Yes. If a customer breaks down while riding a We Cycle rental bike, the service team provides free roadside assistance between 9am and 5pm daily. The team will attempt repairs on-site and can deliver a spare bike if needed.

What is We Cycle's repair turnaround time?

Approximately 90% of repairs can be completed the same day. The shop also offers a wait-while-you-wait service for most jobs.

How do We Cycle's bike rentals work?

Rentals are reserved by calendar day through online booking or phone. The price includes free delivery and pickup service throughout Key West to Key Haven. Rentals are due by 9am the morning after the reservation period ends. Bikes include electric bikes, road bikes, cruisers, and comfort bikes, and all are professionally maintained.

Does We Cycle deliver bikes to customers' locations?

Yes. We Cycle offers free delivery and pickup of rental bikes to customers' homes or hotels in the Key West area, from Key West to Key Haven. A driver operates delivery service from 9am to 5pm daily.