Does Walt's Bicycle & Wilderness service bikes from other shops?

Yes, Walt's can service the mechanical components on most bicycles regardless of where they were purchased. However, there are some exceptions regarding e-bikes and other specialty products.

What is the Lifetime Free Tune-Up Policy?

Most new bikes purchased at Walt's Bicycle & Wilderness include a Lifetime Free Tune-Up Policy. Customers should call 573-886-9258 to confirm whether their specific bike qualifies and what services the policy covers.

Does the shop work on e-bikes?

Walt's services e-bikes purchased from the shop for all maintenance needs, including battery and motor repairs. For e-bikes purchased elsewhere, the shop is authorized to perform mechanical and e-system repairs on Bosch, Hyena, TQ, Shimano STEPS, and Fazua motor brands.

Is an appointment required to bring a bike in for service?

Appointments are generally recommended to ensure quick turnaround, though walk-ins may be accepted during December, January, or February. Customers can drop off bikes any day before their scheduled appointment morning and should mention any specific scheduling needs when booking.

How long has Walt's Bicycle & Wilderness been operating in Columbia?

Walt's Bicycle & Wilderness was founded in 1967 by Walt Gerard and has been serving the local cycling community for over 50 years. The shop is currently owned by longtime employees Mark Bendel and Sarah Ashman, who took over following the previous owner's passing in 2020.