Question 1

What service packages does Upstate Cycles offer?

Accepted Answer

Upstate Cycles offers a Basic Tune Up for $69.95 that includes tire inflation, safety checks, bolt/quick release inspection, handlebar and seat adjustment, brake and drivetrain adjustment, minor wheel truing, and chain lubrication. A Deluxe Tune Up is available for $99.95 and adds full drivetrain cleaning and installation/lubrication. Electric bike standard tune-ups are $89.95, and tandem bike service is $99.95.

Question 2

Does Upstate Cycles service electric bikes?

Accepted Answer

Yes, Upstate Cycles services electric bikes of all makes and models and is designated as a Rad Bike Service Center. Electric bike tune-ups are offered at $89.95.

Question 3

What is the background of the shop's owner and expertise?

Accepted Answer

The shop's owner, Eric Chapman, has over 20 years in the bicycle industry and is known as Mr Fix It. He can service a wide range of bikes from high-end racing machines to stationary bikes to family bikes.

Question 4

Does Upstate Cycles organize group rides or community events?

Accepted Answer

Yes, Upstate Cycles hosts weekly rides and Tuesday night bike rides; customers should check the shop's events page for details. The shop also partners with local sponsors and serves as a community hub for cycling activities.

Question 5

What brands of bikes can Upstate Cycles service?

Accepted Answer

Upstate Cycles services all makes and models of bikes, including road, mountain, and BMX bikes, regardless of brand.

Upstate Cycles LLC

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