Question 1

Does Universal Cycles Lancaster offer bike repair and service?

Accepted Answer

Universal Cycles operates a retail location in Beaverton, Oregon with trained mechanics who service mountain, road, BMX, track, and commuter bikes. The shop also offers custom wheel building at its Beaverton facility.

Question 2

Can customers order online and pick up at the store?

Accepted Answer

Universal Cycles accepts online orders for in-store pickup at its Beaverton location. Orders with all items in stock are typically ready within an hour; orders requiring transfers from other warehouses are generally ready within 2-5 business days. The shop will email customers when their order is ready.

Question 3

What if a needed item is out of stock at the local store?

Accepted Answer

If an item is not in stock at the Beaverton store but is available at another Universal Cycles warehouse, the shop will transfer it in for free and notify the customer when it arrives for pickup.

Question 4

Does Universal Cycles offer shipping options?

Accepted Answer

Universal Cycles ships orders via UPS or USPS depending on weight, with flat-rate ground shipping available for $9.99 or free on orders over $150 to the lower 48 states. UPS Ground to the Portland Metro area typically arrives in one day.

Question 5

How long has Universal Cycles been in business?

Accepted Answer

Universal Cycles has operated online and maintained a physical presence in the Portland, Oregon area since 1997, with a 19,000-square-foot retail facility in Beaverton.

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