Question 1

Does TwoHubs NC offer mobile or at-home service?

Accepted Answer

Yes. TwoHubs NC operates as a mobile mechanic service based in Wake Forest, NC, bringing repair and maintenance directly to customers' locations rather than requiring them to visit a fixed shop. The shop serves the entire Triangle area and can perform services at customers' homes, driveways, or even at trailheads and race events.

Question 2

What are the mechanic credentials at TwoHubs NC?

Accepted Answer

TwoHubs NC employs a Class I USA Cycling Rated Mechanic and UCI Certified Mechanic with over 120 Ironman events of professional experience. The shop emphasizes race-level expertise and precision work on both routine maintenance and high-end custom builds.

Question 3

Does TwoHubs NC offer event support for races or group rides?

Accepted Answer

Yes. The shop is available for on-site race-day preparation, repairs, and event support, and actively invites customers to request their team roadside at upcoming rides and races.

Question 4

What service packages does TwoHubs NC offer?

Accepted Answer

TwoHubs NC offers tiered service packages ranging from a free assessment and $35 safety check to the $300 Platinum Care package, which includes drivetrain removal and cleaning, hub and headset repacking, tire installation labor, and full bike detailing. À la carte services are also available for specific repairs like wheel truing, brake bleeds, derailleur adjustments, and bar installations.

Question 5

How does TwoHubs NC handle scheduling and appointments?

Accepted Answer

Customers should call 855.TWO.HUBS or 984.401.2225 to book appointments, as the shop transitions its online scheduling system. The shop also accepts service inquiries and consultations through its website contact form.

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