Question 1

What types of bikes does Two Wheeler Dealer specialize in?

Accepted Answer

Two Wheeler Dealer specializes in road bikes, mountain bikes, and tandems. The shop applies expertise to sizing and fitting, custom bike builds, and special-order items.

Question 2

Does Two Wheeler Dealer offer repair services, and how quickly can they turn around work?

Accepted Answer

The shop's service department is recognized for honest, quick, and thorough repairs on all quality bikes. One customer reported a derailleur repair completed in a single day, with additional brake and rotor work performed during the same visit.

Question 3

Does Two Wheeler Dealer offer pick-up and delivery services?

Accepted Answer

Yes, the shop offers pick-up and delivery services for both repairs and new bicycles at a moderate charge.

Question 4

What cycling clubs and group rides meet at Two Wheeler Dealer?

Accepted Answer

The shop is home to the Saturday 7s, a no-drop group ride that meets every Saturday at 7 a.m. with an average speed of 17 mph, and the Orange County Wheelmen (OCW), Orange County's oldest and largest cycling club with recreational, road racing, mountain bike, and tandem divisions.

Question 5

What is the shop's approach to customer service and sales?

Accepted Answer

Two Wheeler Dealer takes a consultant approach rather than pushy sales tactics, with customers noting the owner Tim and staff prioritize comfort and honesty over upselling. The shop stands behind its products and takes steps to make things right if issues arise.

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