What is Trek of CLT's repair turnaround time?

Trek of CLT offers 24-hour service on most repairs, with bikes repaired and ready to ride again within 24 hours unless parts need to be ordered.

Does Trek of CLT offer a price-match guarantee?

Yes, the shop honors a price-match guarantee. If a customer finds a bike for less elsewhere, Trek of CLT will match the lower price or refund the difference within 30 days of purchase.

What happens if a customer buys a bike and changes their mind?

Trek of CLT offers a 30-day guarantee that allows customers to exchange their bike for a different model within 30 days if they wish they had purchased an upgraded option.

Does Trek of CLT provide e-bike test rides?

Yes, the shop offers e-bike demos where customers can test ride electric bikes before making a purchase decision.

What other services does Trek of CLT provide beyond repairs and sales?

The shop offers bicycle trade-in services to help customers upgrade their existing bikes, provides lifetime flat repairs, and offers expert local trail recommendations for the Charlotte area.

Is Trek of CLT locally owned?

Yes, Trek of CLT is locally owned and operated by Charlotte residents who ride the same roads and trails as their customers, despite appearing as a Trek-branded store.