Question 1

What happens if a customer is not satisfied with a bike purchase at Trek Bicycle Store of South Carolina?

Accepted Answer

Every bike sold at the shop comes with a 30-day test ride period. If a customer is not fully satisfied, they can bring the bike back and the shop will make it right.

Question 2

Does Trek Bicycle Store of South Carolina offer a bike fit service?

Accepted Answer

Yes. Every bike purchased at the shop includes a complimentary baseline fit to ensure proper adjustment to the customer's size, geometry, riding style, and desired riding position.

Question 3

What bike styles and brands does the shop stock?

Accepted Answer

The shop offers road, mountain, and hybrid bikes at various price ranges, with inventory from Trek and Electra among other brands carried in the directory.

Question 4

Does Trek Bicycle Store of South Carolina offer rentals?

Accepted Answer

Yes, the shop offers bike rentals in addition to sales and service.

Question 5

What does Trek Bicycle Store of South Carolina recommend for cyclist visibility and safety?

Accepted Answer

Based on research conducted with Clemson University, the shop recommends the ABCs of Awareness—Always On, Biomotion, and Contrast—as a framework for choosing cycling gear that increases visibility on the road during day and night riding.

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