What is Old Town Bicycle's return policy?

Old Town Bicycle offers a 30-day return window: if a customer is not fully satisfied with a purchase, they can bring it back for a refund or exchange.

Does Old Town Bicycle offer a price-match guarantee?

Yes. If a customer finds a lower price on an identical product at a local authorized Trek retailer's store or website, Old Town Bicycle will honor that price. Details are available in-store.

How quickly can Old Town Bicycle service a bike?

Old Town Bicycle's technicians service bikes on all makes and models within 24 hours. If service cannot be completed within that timeframe, the shop provides a free loaner bike.