Question 1

What types of suspension components does Traction Works service?

Accepted Answer

Traction Works services forks, shocks, and dropper posts from brands including Fox, Rockshox, Ohlins, Cane Creek, DVO, X Fusion, Marzocchi, Push, and Vorsprung. The shop also offers custom tuning services.

Question 2

Does Traction Works offer custom suspension tuning?

Accepted Answer

Yes, Traction Works provides custom tuning and setup guidance to help riders optimize their suspension for traction, composure, and confidence on the trail. The shop works with Vorsprung Tractive and Push Suspension for tuning services.

Question 3

What is Traction Works' background and how long has it been operating?

Accepted Answer

Traction Works was established in 2015 as a dedicated suspension service center spun out from The Fat Tire Farm, a Portland-based mountain bike shop where suspension work had been performed since the 1990s. The shop was created to focus exclusively on suspension service with specialized technicians and now overhauls over 1,000 forks and shocks annually.

Question 4

Does Traction Works serve bike shops in addition to individual riders?

Accepted Answer

Yes, Traction Works offers B2B services tailored to bike shops, including expedited turnaround times and wholesale pricing on parts, all performed by certified technicians.

Question 5

What certifications do Traction Works' technicians hold?

Accepted Answer

The shop's technicians are certified by Ohlins, Vorsprung, Rockshox, and other suspension manufacturers, and the team combines decades of combined experience specializing strictly in suspension work.

Question 6

Does Traction Works ship services outside the Portland area?

Accepted Answer

Yes, Traction Works provides mountain bike suspension service to riders across the western United States, including California, Washington, Arizona, Utah, Idaho, and beyond.

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