Question 1

What types of bikes does Totem Wheel Works service?

Accepted Answer

Totem services commuter, road, mountain bike (MTB), gravel, adventure, and classic bikes across all price points. The shop handles maintenance and repair for both older and modern technology.

Question 2

Does Totem Wheel Works offer custom wheelbuilding?

Accepted Answer

Yes, custom wheelbuilding is a core service. Wheel builds start at $95 per wheel, and the shop has a dedicated Custom Wheels page with additional details.

Question 3

What is included in Totem's comprehensive tune-up service?

Accepted Answer

The 'Twin Peaks' comprehensive tune ($195) includes brake and shifter service, drivetrain cleaning, bearing greasing, wheel truing, and a full inspection. For a complete overhaul, the 'Eraserhead' service ($345) adds ultrasonic drivetrain cleaning, cable replacement, hydraulic brake bleeds, and suspension linkage inspection.

Question 4

Does Totem Wheel Works provide suspension service?

Accepted Answer

Yes. The shop offers suspension fork lower service (seals and fluids) for $90 plus parts, and rear shock air can service for $50 plus parts, as well as hydraulic brake bleeds.

Question 5

Is Totem Wheel Works rider and mechanic owned?

Accepted Answer

Yes, Totem Wheel Works is both rider and mechanic owned, which the shop emphasizes as part of its commitment to honest service and treating every bike as if it were their own.

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