What types of repairs does Tom's Bicycles handle?

Tom's Bicycles is a full-service repair shop that works on any brand and style of bicycle, including e-bikes, trikes, recumbent bikes, and other human-powered vehicles. The shop offers free estimates for all repair work.

Does Tom's Bicycles offer electric bike sales and service?

Yes, the shop carries electric bikes and specializes in Class 1 and Class 3 e-bikes. Tom, the shop's founder, is the electric bike specialist, and head mechanic Eric has specific expertise with Bosch and Giant e-bikes.

Can customers rent bikes from Tom's Bicycles?

Tom's Bicycles offers bike rentals as part of its full-service shop operations.

What is Tom's return and satisfaction policy?

Tom's Bicycles stands behind all items sold and offers a satisfaction guarantee; customers can return items for replacement or refund. In-store pickup is free for all items, including bikes, with most orders ready within one business day.

Does the shop build custom wheels?

Yes, head mechanic Eric offers custom wheel building as part of the shop's repair and service capabilities.

How long has Tom's Bicycles been in operation?

The shop's founder Tom has worked in the cycling industry for over 40 years. Head mechanic Eric joined Tom's in 2002 and brings cycling industry experience dating back to 1997.