Question 1

Does Tommaso Cycling offer assembly service for bikes purchased in-store?

Accepted Answer

The shop sells bikes unassembled in a box format. Assembly service is not included with purchase; customers receive the bike in box-packaged form and are responsible for assembly or can seek help from a local bike shop.

Question 2

What is Tommaso Cycling's return and exchange policy?

Accepted Answer

Tommaso Cycling's standard policy includes a fit-guarantee for cycling shoes—if a shoe doesn't fit, the shop will switch it. For other products, specific return terms vary; customers should contact the shop directly for details on their return policy.

Question 3

Does the shop carry inventory for local pickup, or is it primarily an online retailer?

Accepted Answer

Tommaso Cycling operates a physical warehouse in Denver and offers local pickup options for select items. The shop is based in Denver, CO, and maintains inventory available for in-person collection at their warehouse location.

Question 4

What types of cycling activities does Tommaso Cycling focus on?

Accepted Answer

The shop carries products across multiple cycling disciplines: indoor cycling (shoes and spin-class gear), road cycling, mountain biking, gravel and adventure riding, and urban/fitness cycling. The shop emphasizes both indoor and outdoor cycling and serves instructors and studio owners with discounted products.

Question 5

Does Tommaso Cycling ship orders outside the Denver area?

Accepted Answer

The shop sells bikes and gear online and ships orders over $75. However, some products like the Grand Sasso mountain bike warehouse clearance sale are local pickup only and do not include shipping.

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Does Tommaso Cycling offer assembly service for bikes purchased in-store?

What is Tommaso Cycling's return and exchange policy?

Does the shop carry inventory for local pickup, or is it primarily an online retailer?

What types of cycling activities does Tommaso Cycling focus on?

Does Tommaso Cycling ship orders outside the Denver area?

Colorado Cycling Connection

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