Question 1

What types of motorcycles does Thrill City Cycle specialize in?

Accepted Answer

Thrill City Cycle specializes in American-made motorcycles and offers services including Champion Trike conversions and custom builds.

Question 2

Does the shop offer motorcycle storage?

Accepted Answer

Yes, Thrill City Cycle has a dedicated storage area for winter storage and year-round motorcycle storage on site.

Question 3

What is included in Thrill City Cycle's service department?

Accepted Answer

The service department is equipped with a machine room, engine assembly room, and offers standard motorcycle maintenance, motor work, custom builds, and fabrication/customization services. The shop also functions as a Certified Massachusetts Motorcycle Inspection Station and handles insurance accident claims and supplements.

Question 4

What is Thrill City Cycle's policy on special orders?

Accepted Answer

The shop requires a 50% deposit on all special orders. Motorcycles will not be released unless services are paid in full.

Question 5

When did Thrill City Cycle open and who owns it?

Accepted Answer

Thrill City Cycle opened its doors in 1999 under the ownership of Don Dupre, an experienced mechanic. The shop expanded within its first year by adding an extension to the service department and a separate storage room.

Question 6

Does the shop carry parts from multiple vendors?

Accepted Answer

Yes, Thrill City Cycle's parts department carries a wide variety of motorcycle parts from multiple vendors, and if an item is not in stock, the shop can order it for customers.

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