Question 1

What types of bicycle repair services does The Vicious Cycle offer?

Accepted Answer

The shop offers comprehensive repair and maintenance services including tube and tire replacement, brake and derailleur installation and adjustment, wheel building and truing, suspension overhaul, hydraulic brake bleeding, tubeless setup, custom builds, and complete bike overhauls. The shop also provides free safety inspections, and all work is backed by a satisfaction guarantee.

Question 2

Is The Vicious Cycle's mechanic certified?

Accepted Answer

Yes, the shop's owner Mike is a certified bicycle mechanic with extensive experience working in bike shops and as a courier in New York City.

Question 3

What is the history behind The Vicious Cycle?

Accepted Answer

The Vicious Cycle took over the location of Sally's Cycles, which operated as one of Long Island's first Schwinn Cycleries starting in 1953 and became synonymous with Long Island cycling for 62 years. The new shop aims to maintain the same customer service and quality standards of the original while operating as an unbiased, full-service bike shop under owner Mike, who is focused on improving the local cycling experience.

Question 4

Does The Vicious Cycle offer custom wheel building?

Accepted Answer

Yes, the shop offers custom laced wheels and spoke installation and truing services as part of its repair offerings.

Question 5

What atmosphere can customers expect at The Vicious Cycle?

Accepted Answer

The shop describes itself as laid-back and friendly, with a focus on honest service and providing a welcoming space where customers can ask questions and interact with people who are passionate about bicycles.

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