Question 1

What service tiers does Spirited Cyclist offer, and what's included in each?

Accepted Answer

The shop offers four service levels: Safety Tune (inspection, hardware check, tire inflation, derailleur and brake adjustment, chain lube); Bronze Tune (Safety Tune plus wheel truing, cable lubrication, and bike wash/polish); Silver Tune (Bronze Tune plus headset and bottom bracket cleaning/adjustment, degreased drivetrain); and The Nitty Gritty (full disassembly to frame with frame and fork waxing). Customers can choose the level of care their bike deserves.

Question 2

Does Spirited Cyclist service bikes from brands other than Specialized?

Accepted Answer

Yes. The shop services all major bike brands including Cannondale, Trek, Giant, Scott, Salsa, Santa Cruz, Canyon, Bianchi, Niner, and Cervelo, and states that mechanics are trained to the highest standard.

Question 3

Why is the shop closed on Sundays and Mondays?

Accepted Answer

Spirited Cyclist closes Sunday and Monday for product testing, so the team can stay experts in their field.

Question 4

How can customers book a service appointment at Spirited Cyclist?

Accepted Answer

The shop offers appointments by phone at (704) 584-9136, by text, or customers can walk in during store hours. The shop is also open 24/7 online for appointments.

Question 5

What product categories does Spirited Cyclist stock beyond bikes?

Accepted Answer

The shop carries helmets (road, mountain, and commuter styles including MIPS), complete wheelsets and individual wheels, cycling apparel (jerseys, bibs, shorts), and accessories, with a focus on quality name brands at various price points including closeout pricing.

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