Question 1

What is the Pedal Factory's mission?

Accepted Answer

The Pedal Factory is a non-profit community bike center in Salisbury whose mission is to make bicycles accessible to kids and adults through recycling practices, Earn-A-Bike programs, bicycle giveaways, and educational community workshops and rides.

Question 2

How does the Earn-A-Bike program work?

Accepted Answer

Community members can earn a free bicycle by completing a checklist that involves learning and volunteer work in the shop; participants receive a fully overhauled, functional bike upon completion.

Question 3

What can customers do during open shop hours?

Accepted Answer

During open shop hours (Tues–Thurs, 12–6 PM), anyone can make repairs to personal bikes using the shop's tools and used parts inventory. Drop-off repairs, sales, bike fittings, and appointments are also available, and the shop carries a selection of used bikes, parts, retail merchandise, and some new parts.

Question 4

Does the Pedal Factory accept bike donations?

Accepted Answer

Yes, the shop accepts bicycles, parts, used bike gear, and accessories in all conditions, though bikes free of excessive dirt and rust are preferred. Bikes that cannot be refurbished are recycled locally, and donation pickups can be arranged by phone or email.

Question 5

What used parts and inventory does the shop have?

Accepted Answer

The Pedal Factory stocks a frequently changing inventory of used bike parts, frames, and gear that can be purchased through volunteer time or monetary donation, with new inventory arriving regularly.

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