What service discounts does The Bike Shop offer to customers?

Bikes purchased at The Bike Shop receive 25% off labor costs for service and upgrades. Specialized brand bikes purchased elsewhere qualify for 10% off labor costs. Upgrades bought from the shop receive 10% off installation labor. These discounts do not stack and apply only to labor, not parts.

Does The Bike Shop offer bike fitting services?

Yes, bike fitting is listed among the shop's featured services.

What financing options are available at The Bike Shop?

The shop offers financing as one of its featured services; contact the shop directly at (423) 926-2453 or visit in person for details on available plans.

Are there shipping or handling charges for bike purchases?

Yes, the shop currently adds shipping and handling charges upon pickup: $35 for kid bikes, $75 for adult bikes, and $110 for e-bikes. These charges are not included in advertised prices.

Does The Bike Shop host community cycling events or group rides?

Yes, the shop supports a variety of cycling events ranging from family-friendly activities to weekly training rides and welcomes all riders to participate.

What is The Bike Shop's price-match policy?

The shop offers a Low Price Promise: if the same in-stock product is found locally at a lower price within 30 days of purchase, the shop will credit the customer the difference.