Question 1

What is The Bicycle Tree's approach to bike repair?

Accepted Answer

The Bicycle Tree operates on a cooperative repair model where customers use the shop's full tool selection to repair their own bikes while receiving assistance from experienced mechanics. This approach is designed to help people learn repair fundamentals while reducing socioeconomic barriers to bike maintenance.

Question 2

Does The Bicycle Tree offer repair services on days when the main shop is closed?

Accepted Answer

Yes. The Bicycle Tree operates a pop-up repair station at Legacy Square on Tuesdays and Fridays, providing small and medium repair services on those days when the main shop is closed.

Question 3

What educational programs does The Bicycle Tree offer?

Accepted Answer

The shop runs Wrench and Ride, an annual 8-week beginner's course on bicycle ownership that includes help choosing a new bike from inventory, instruction in repair and maintenance, safe riding skills training, and a concluding group ride.

Question 4

What types of bikes and parts does The Bicycle Tree sell?

Accepted Answer

The shop sells donated pre-owned bikes, parts, and accessories alongside a substantial inventory of new tires, tubes, chains, cables, locks, and other supplies. Many pre-owned bikes are tuned up and ready to ride.

Question 5

Does The Bicycle Tree have a community giving program?

Accepted Answer

Yes. Through local partnerships, The Bicycle Tree repairs bicycles and donates them to individuals in need of transportation, including a helmet, lock, and lights with each bike.

Question 6

What is The Bicycle Tree's history and mission?

Accepted Answer

The Bicycle Tree began around 2003 from volunteers inspired by community bike organizations and obtained nonprofit status in 2004, holding its first public workshop in 2006. The shop's mission is to equitably support bicyclists and create healthy bicycle-friendly communities through activities, advocacy, and education, guided by values of diversity, community, and environmental sustainability.

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