Question 1

Does The Bicycle Thrift Shop offer repair or tune-up services?

Accepted Answer

No. The shop does not offer tune-up or repair services. The shop's policy is to avoid competing with local bike shops, which support the organization and are skilled at repairs.

Question 2

Does the shop accept bike trades or buy used bikes?

Accepted Answer

No. The shop does not buy bikes or accept trades. All inventory comes from donations, which allows the shop to price bikes at trade-in levels so everyone has access to discounts.

Question 3

What is The Bicycle Thrift Shop's mission and how does it operate?

Accepted Answer

The shop is a nonprofit founded in 2011 with a mission to provide cycling access to youth, families, and individuals who would otherwise lack that opportunity. The shop refurbishes donated bikes, parts, and gear, then sells them at affordable prices. Proceeds fund youth cycling programs, greenways, and cycling-related activities across Western North Carolina.

Question 4

Does The Bicycle Thrift Shop accept donations, and what items can be donated?

Accepted Answer

Yes. The shop accepts donated bikes of all sizes and conditions, as well as clean clothing, parts, wheels, racks, and other gear. Donations can be dropped off at The Bicycle Thrift Shop's main location or at several partner bike shops across Asheville.

Question 5

What type of bikes and products does the shop stock?

Accepted Answer

The shop stocks refurbished used bikes, parts, wheels, racks, and gear, all sourced from donations. Inventory varies based on donations received.

Question 6

Why did The Bicycle Thrift Shop's founder, Stephen Janes, start this organization?

Accepted Answer

Stephen Janes started a youth mountain bike ride program in 2010 after becoming unemployed, partnering with schools and youth organizations to offer free biking outings to underserved youth. In 2023, he placed the ride program on hiatus and converted it into The Bicycle Thrift Shop as a permanent fundraising vehicle to support youth cycling programs and trail advocacy across Western North Carolina.

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