Question 1

What is Sycamore Cycles' Good Ride Guarantee?

Accepted Answer

Sycamore Cycles offers a 30-day money back guarantee, complimentary base level bike fit, and free basic tune-ups for life on bikes purchased from the shop. This guarantee reflects the shop's commitment to customer satisfaction and long-term partnership rather than a one-time transaction.

Question 2

How long has Sycamore Cycles been in business?

Accepted Answer

Sycamore Cycles has operated for over 60 years, serving Western North Carolina with a mission centered on the bicycle as a solution to challenges like climate change, traffic congestion, and physical and mental health.

Question 3

Does Sycamore Cycles have multiple locations?

Accepted Answer

Yes, Sycamore Cycles operates two locations: one in Pisgah Forest at 112 Hendersonville Highway and another in Hendersonville at 743 Locust Street. Both locations maintain the same hours and offer the full range of services and products.

Question 4

What types of bikes does Sycamore Cycles specialize in?

Accepted Answer

The shop specializes in Specialized brand bikes across road, mountain, gravel, hybrid, and electric categories, including models like the Tarmac, Roubaix, Epic, Stumpjumper, Diverge, and the Turbo electric line.

Question 5

What is Sycamore Cycles' approach to customer service?

Accepted Answer

The shop emphasizes personalized service tailored to each cyclist's unique needs, with a mission to deliver above-and-beyond service rooted in expert care, genuine connection, and hospitality—treating every visit as meaningful regardless of whether a customer is a first-time rider or lifelong cyclist.

Browse bike shops

Sycamore Cycles

About

The Hub and Pisgah Tavern

More bike shops
in North Carolina.

Brands carried

What they offer

Hours

Frequently asked questions

Hub at Backcountry Outdoors

The Bike Farm