Question 1

What bike repair services does Sprockets offer and what do they cost?

Accepted Answer

Sprockets offers tiered tune-up packages: a Basic Tune-Up for $90 (brake and gear adjustment, hub and headset adjustments, wheel truing, fastener tightening, chain lubrication, and quick clean); a Plus Tune-Up for $150 (includes Basic Tune-Up plus new parts installation and detailed cleaning); a Complete Tune-Up for $250 (complete teardown and rebuild with drivetrain cleaning and detailed parts cleaning); and a Single Speed Tune-Up for $80 (basic adjustments, lubrication, and cleaning). The shop also handles component installation and major overhauls, and guarantees all work performed.

Question 2

What types of bicycles does Sprockets stock?

Accepted Answer

Sprockets carries Trek bicycles and maintains a selection across multiple riding categories including road, urban, trail, and gravel bikes. The shop also stocks Electra Townies and Cruisers.

Question 3

Is there a local cycling group associated with Sprockets?

Accepted Answer

The West Augustine Wheelers is a local group ride community started by one of Sprockets' mechanics. The shop welcomes customers to stop by for recommendations on where to ride in the area.

Question 4

What is Sprockets' repair guarantee?

Accepted Answer

All work performed at Sprockets is guaranteed, and the shop's technicians are trained in the latest bicycle components and technology.

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