Question 1

What services does Spokes Wheaton specialize in?

Accepted Answer

Spokes Wheaton specializes in bike repair and bike fit. The shop offers professional bike fitting services and bike service, along with custom bike builds and wheel building (note that labor fees on custom-built work are non-refundable).

Question 2

Does Spokes Wheaton offer in-store pickup for online orders?

Accepted Answer

Yes. Most online orders are ready for pickup within one business day, and the shop can accommodate quicker pickup times if customers call in advance. Orders must be picked up within 10 days or a 10% restocking fee will be charged.

Question 3

What is Spokes Wheaton's return policy?

Accepted Answer

Merchandise returned unused can be refunded, but items that appear used are subject to a restocking fee. Labor fees and custom work are non-refundable. All special orders and remote warehouse sales are final. Returns over $100 require a return authorization number obtained by phone or email before shipping.

Question 4

Does Spokes Wheaton carry electric bikes?

Accepted Answer

Yes. The shop carries e-bikes from Specialized and Giant, positioning them as a way for riders to bring new technology to their rides.

Question 5

What inventory is Spokes Wheaton known for stocking?

Accepted Answer

Spokes Wheaton stocks the largest in-stock gravel bike inventory in the Midwest and the largest in-stock mountain bike inventory in the Midwest.

Question 6

Does Spokes Wheaton support local causes and organizations?

Accepted Answer

Yes. The shop actively supports cycling, active and healthy lifestyles, and surrounding communities through donations of products and services for special events, causes, teams, and raffles, evaluated on a case-by-case basis via their donation request form.

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What services does Spokes Wheaton specialize in?

Does Spokes Wheaton offer in-store pickup for online orders?

What is Spokes Wheaton's return policy?

Does Spokes Wheaton carry electric bikes?

What inventory is Spokes Wheaton known for stocking?

Does Spokes Wheaton support local causes and organizations?

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