Does SouthWest Bicycles offer a satisfaction guarantee on new bike purchases?

Yes. If a customer does not love their bicycle purchased from SouthWest Bicycles, they may return it in good condition within 30 days for a refit, adjustment, exchange, component exchange, or refund. Additionally, every new bike comes with a free basic fit to adjust the seat and handlebars for comfort.

What repair services does the shop provide, and how long do repairs typically take?

SouthWest Bicycles is a full service repair shop working on all makes and models of bikes, offering services ranging from quick fixes like tube replacement and gear adjustment (often completed while you wait) to disc brake bleeds, wheel building, and comprehensive overhauls. More detailed service typically takes 1 to 2 days, with free estimates provided before work begins. Appointments can be scheduled to fit customer schedules.

Does SouthWest Bicycles offer any lifetime service or warranty benefits?

The shop provides free normal adjustments for the life of any bike purchased from SouthWest Bicycles, equivalent to a lifetime $95 tune-up benefit.

What financing options are available at SouthWest Bicycles?

The shop offers financing through Synchrony.

How long has SouthWest Bicycles been operating, and what community involvement does it have?

SouthWest Bicycles has been serving the north valley Phoenix area since 1995. The shop is the proud sponsor of the Valley's newest cycling club, which hosts casual no-drop rides while supporting charitable causes.