Question 1

What bike repair service packages does Slipping Gears offer?

Accepted Answer

Slipping Gears offers four service tiers: Bronze ($69) covers basic function, safety, cleaning, and adjustments; Silver ($139) is the standard tune-up with drivetrain cleaning and derailleur hanger alignment; Gold ($249) is a full annual service including new cables, bar tape, and basic tubeless service; and E-Bike Service ($179) handles mechanical adjustments plus firmware updates for compatible e-bike brands. A free safety inspection is also available.

Question 2

Does Slipping Gears offer bike storage for winter?

Accepted Answer

Yes, the shop offers climate-controlled bicycle storage starting at $30 per month, with the option to have bikes serviced while in storage so they are ready to ride in spring. Space is limited and reservations are recommended.

Question 3

What makes Slipping Gears distinctive in its community involvement?

Accepted Answer

Slipping Gears is locally owned by Jason Neal and Corey Odermann and actively participates beyond retail—organizing or attending bike trail builds, charity rides, mountain bike races, and skills clinics, as well as hosting spin classes. The shop operates under the motto 'Friends, Family, Community.'

Question 4

Does Slipping Gears offer home delivery or mobile service?

Accepted Answer

Yes, the shop offers home delivery service; customers can select 'Home Delivery' at checkout to have their gear brought to their door.

Question 5

Does Slipping Gears service all e-bike brands?

Accepted Answer

No, the shop notes that not all e-bike brands are serviceable by its technicians and repair parts are not readily available for some brands. Customers should contact the shop before bringing in an e-bike for service to confirm compatibility.

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