Question 1

What products does Shinola carry beyond watches?

Accepted Answer

Shinola designs and sells leather goods including backpacks, briefcases, crossbody bags, and tote bags, as well as jewelry and home goods like clocks. The brand also operates a hotel in addition to its product lines.

Question 2

When was Shinola founded and what is its origin story?

Accepted Answer

Shinola was founded in 2011 with the mission to bring watchmaking back to the United States. The brand began in Detroit with a commitment to crafting products made well and designed to last.

Question 3

Does Shinola offer watch repair and servicing?

Accepted Answer

Yes, Shinola provides repairs and servicing for its watches. The shop also offers battery replacement services and watch registration support.

Question 4

What is Shinola's return policy?

Accepted Answer

Shinola offers easy 30-day returns on purchases, allowing customers to shop with confidence.

Question 5

Does Shinola offer free shipping?

Accepted Answer

Shinola provides free U.S. shipping on orders over $125.

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