Question 1

What is POWRFIT and how does Right Gear use it?

Accepted Answer

POWRFIT is Right Gear's bike fitting methodology, developed in 1988 after founder Jim O'Brien attended the USCF Mechanics Seminar in Colorado Springs and began working with professional cycling teams. The shop offers POWRFIT fitting services to help customers maximize output, increase efficiency, and achieve a comfortable, properly-sized bike setup.

Question 2

Does Right Gear offer custom bike builds?

Accepted Answer

Yes, Right Gear offers custom bike build services. Customers can discuss their vision and requirements with the shop's staff to design and construct a bike tailored to their specific needs.

Question 3

What is the history behind Right Gear?

Accepted Answer

Right Gear was founded in 1984 as Cabarrus Schwinn by Jim O'Brien and Mick Connelly in an old gas station, starting with 37 bikes and 212 tires. After Jim's involvement with professional cycling teams increased, the shop relocated in 1990 to Cloverleaf Plaza and was renamed The Right Gear. In 2012 it moved to its current Church Street location, and in 2023 Jim handed the shop to Jason Pressley and Matt Hartman, who are continuing to expand its product offerings and services.

Question 4

Can customers browse online and pick up items same-day in the shop?

Accepted Answer

Yes, Right Gear offers a Browse Online, Pickup In-Store service at no charge. Customers can check availability online by filtering for in-stock items, place an order, and pick it up the same day while the shop ensures proper fit and answers any questions.

Question 5

Who is Right Gear best suited for?

Accepted Answer

Right Gear serves all types of cyclists, including new and veteran riders, road and mountain bike enthusiasts, and recreation and transportation cyclists. The shop specializes in road and mountain bikes and offers both expert service and a wide range of high-quality bikes and components.

Question 6

Does Right Gear provide repair and maintenance services?

Accepted Answer

Yes, Right Gear offers comprehensive bike service and repair through expert technicians with experience handling everything from simple tune-ups to major repairs, and can get customers back on their bikes as quickly as possible.

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