Question 1

What is Revolution Cycles' bike repair turnaround time?

Accepted Answer

Revolution Cycles offers 24-hour service turnaround on bikes of any brand. If a repair cannot be completed within 24 hours, the shop provides a free loaner bike.

Question 2

Does Revolution Cycles accept bikes from other manufacturers for service?

Accepted Answer

Yes, Revolution Cycles services all makes and models of bikes, not just those purchased from the shop.

Question 3

What financing options are available at Revolution Cycles?

Accepted Answer

The shop offers Trek Financing powered by Citizens Pay, with flexible payment plans starting at 0% APR.

Question 4

What is Revolution Cycles' return policy on bike purchases?

Accepted Answer

Revolution Cycles has a 30-day return guarantee: if a customer is not completely satisfied with a purchase, the bike can be returned within 30 days for a refund or exchange.

Question 5

Does Revolution Cycles offer home delivery for new bikes?

Accepted Answer

Yes, Revolution Cycles offers new bike delivery to customers' homes; geographic limitations may apply. Customers can place an order and call the shop to schedule delivery.

Question 6

What additional services does Revolution Cycles provide beyond bike sales and repair?

Accepted Answer

The shop offers free Level 1 service (tune-up, brake/gear adjustment, tire inflation) within the first 12 months of bike ownership, free accessory installation, free car rack assembly and installation, bike trade-ins, and group rides and clinics.

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