Question 1

What is REV Endurance Sports' return policy?

Accepted Answer

REV Endurance Sports offers a 30-day satisfaction guarantee on most items. Unused, unworn items with original tags and packaging can be returned for a full refund at the customer's expense. Bikes returned for refund are subject to a 20% restocking fee, though this fee is waived if the bike is exchanged for store credit or another bike.

Question 2

Who founded REV Endurance Sports and what is the shop's focus?

Accepted Answer

REV Endurance Sports was founded by George Vargas, a Hall of Fame ultra-distance cyclist inducted into the Furnace Creek 508 Hall of Fame in 2011. The shop specializes in serving endurance cyclists with high-end, niche products and expert advice tailored to the specific needs of that community.

Question 3

Does REV Endurance Sports carry exclusive brands?

Accepted Answer

Yes, many of the brands REV Endurance Sports carries have exclusivity in San Diego County and Orange County.

Question 4

What services does the shop offer beyond retail?

Accepted Answer

REV Endurance Sports offers bike fitting services and coaching. The shop's owner and staff are equipped to provide expert advice on bike selection and sizing to help customers find the right fit before purchase.

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