Question 1

What happens if a customer purchases a bike from Retro City Cycles?

Accepted Answer

Customers receive a complimentary 30-day tune-up and lifetime adjustments on any bike purchased from the shop.

Question 2

Does Retro City Cycles work on bikes from other brands and shops?

Accepted Answer

Yes, the shop's professionally trained and certified service staff work on all makes and models of bicycles, not just those sold at Retro City Cycles.

Question 3

Can customers watch their bike being repaired?

Accepted Answer

The shop allows customers to watch the mechanics work and talk to them directly during the repair process.

Question 4

What service packages does Retro City Cycles offer?

Accepted Answer

The shop offers five tiered tune-up packages ranging from 'The Basic' ($85) to 'Pedal to the Medal' ($185), plus specialized e-bike tune-ups ($115) and single-speed adjustments ($60), with a la carte repairs also available.

Question 5

Is an appointment required to drop off a bike for service?

Accepted Answer

No appointment is necessary; customers can drop off their bike any time during business hours.

Question 6

How is Retro City Cycles connected to the local cycling community?

Accepted Answer

The shop is an active member and sponsor of several cycling organizations including the Florida Freewheelers, Florida Bicycle Association, IMBA, and OMBA. The owner Jess founded the Dirty Divas ladies mountain bike club and serves as Executive Director of the Florida Freewheelers, Central Florida's most active cycling club.

Retro City Cycles - Longwood

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Juvee Hall Longwood

Mr. Bikes N Boards

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