Question 1

What types of bikes does Reborn Bike Shop specialize in?

Accepted Answer

Reborn Bike Shop carries road bikes, mountain bikes, and electric bikes. The shop also focuses on pre-owned bicycle sales and service, and handles consignment of used bikes and cycling gear.

Question 2

Does Reborn Bike Shop offer bike fitting services?

Accepted Answer

Yes, Reborn Bike Shop offers professional bike fitting services designed to maximize output, increase efficiency, and improve comfort on every ride.

Question 3

What is Reborn Bike Shop's return and exchange policy?

Accepted Answer

All sales are final with no refunds issued. Exchanges are allowed only within 90 days of purchase at the shop's discretion, provided items are unused, in original condition, and accompanied by proof of purchase. Bicycles, e-bikes, special-order items, and clearance items are exchange-only with no price adjustments.

Question 4

Does Reborn Bike Shop offer a price-match guarantee?

Accepted Answer

Yes, Reborn Bike Shop offers a Low Price Promise: if a customer finds the same product in stock locally for a lower price within 30 days of purchase, the shop will credit the difference.

Question 5

What services does Reborn Bike Shop provide beyond bike sales?

Accepted Answer

The shop offers expert bike repair and service, professional bike fitting, and bike classes covering quick repairs to keep customers riding. Service work, tune-ups, fitting services, and diagnostic fees are non-refundable.

Question 6

What makes Reborn Bike Shop's business model unique?

Accepted Answer

Reborn Bike Shop focuses on both new and pre-owned bicycle sales and service, offering buy, sell, trade, and consignment options. This full-service approach combines traditional retail with a used-bike resale business.

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