Question 1

What service options does Rad Retail Denver offer for customers who can't visit in person?

Accepted Answer

Rad Retail Denver offers mobile service call-outs at customers' homes on limited days, including bike builds, delivery, and repairs. Customers can request service by providing their location and service needs through the shop's scheduling link.

Question 2

What are the three service tiers available at Rad Retail Denver?

Accepted Answer

The shop offers a Basic Tune for $120 (20-point inspection with adjustments), a Rad Tune for $220 (40-point inspection with drivetrain and frame cleaning), and an Overhaul for $375 (60-point inspection with wheel truing, electrical conditioning, and protective coating). Parts are not included; shop labor is $120 per hour for additional work.

Question 3

Is Rad Retail Denver able to help Denver residents with e-bike rebate vouchers?

Accepted Answer

Yes, Rad Retail Denver participates in Denver's eBike and eCargo Bike Rebate program. A limited number of point-of-sale rebate vouchers are available every other month on a first-come, first-served basis, with the discount applied at purchase rather than requiring reimbursement later.

Question 4

What is the connection between Rad Retail Denver and Rad Power Bikes?

Accepted Answer

Rad Retail Denver is a retail location branded as RadRetail™ that carries Rad Power Bikes products, the brand founded by Mike Radenbaugh over 15 years ago. Rad Power Bikes is recognized as North America's largest ebike maker and specializes in electric fat tire, cargo, folding, and step-thru models designed for accessibility and car replacement.

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