Question 1

What service levels does Rad Dog Bikes offer, and what's included in each?

Accepted Answer

The shop offers four tiered bike service packages ranging from $150 to $500. Level 1 ($150) covers a complete wash, wheel truing, brake service, drivetrain inspection, and adjustment of derailleurs and cable tension. Level 2 ($250) adds a full drivetrain teardown and deep cleaning. Level 3 ($350) includes a complete hydraulic brake service with fluid flush and bleed. Level 4 ($500) adds a full dual-suspension pivot teardown with bearing and hardware inspection.

Question 2

Does Rad Dog Bikes service e-bikes?

Accepted Answer

Yes, Rad Dog Bikes is a certified Bosch technician shop. Services include system scan and firmware updates ($50) and diagnostics/repair starting at $150, with pricing quoted case-by-case depending on the issue.

Question 3

Can customers get service à la carte, or must they choose a full tier?

Accepted Answer

The shop offers several à la carte options including bike wash only ($30), drivetrain overhaul ($150), hydraulic brake service ($100 per brake), and dual suspension linkage overhaul ($250). Miscellaneous labor is also available at $150 per hour.

Question 4

Does Rad Dog Bikes carry Mondraker bikes, and does the shop build custom bikes?

Accepted Answer

The shop carries Mondraker and offers custom bike builds. Customers can visit or message the shop to discuss terrain, ride style, budget, and goals, and the shop will either recommend a stock option or build a frame from the ground up.

Question 5

Are all prices listed on the service menu labor-only?

Accepted Answer

Yes, all advertised service and prices are labor only and do not include parts or materials costs, which are quoted separately.

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