Question 1

What services does Racquet & Jog offer beyond running shoe sales?

Accepted Answer

The shop offers complimentary shoe fitting, tennis racquet restringing, and sells apparel, accessories (water bottles, backpacks, sunglasses), and branded Racquet & Jog tees. The shop also hosts community events including group runs and community workouts at multiple locations.

Question 2

Does Racquet & Jog have experience with shoe fitting?

Accepted Answer

The shop has nearly 50 years of combined experience fitting running shoes across its locations. Staff provide expert guidance on proper fit for both runners and everyday wear, emphasizing that correct fit supports comfort and foot health.

Question 3

What is the history behind Racquet & Jog?

Accepted Answer

The original Longview store opened 45 years ago and has since expanded to additional storefronts while adding brands and updating its branding. The shop states that its core commitment to excellent customer service and connection to the East Texas community has remained consistent throughout its growth.

Question 4

Can customers get shoes fitted at the Texarkana location?

Accepted Answer

Yes, the Texarkana store is one of four Racquet & Jog locations and offers complimentary shoe fitting along with the full range of running shoes, apparel, and accessories available at the chain.

Question 5

What running shoe brands does the shop stock?

Accepted Answer

Top-selling brands at Racquet & Jog include On Running, Brooks, and Hoka, with availability across men's and women's lines. The shop describes itself as having the largest running shoe collection in East Texas.

Question 6

How does online ordering work at Racquet & Jog?

Accepted Answer

Online orders are processed Monday and Friday from 10 AM to 4 PM CST. Customers can contact the web store at 903-220-0789 or email online@racquetjog.com, and e-gift cards are delivered by email within 48 business hours and can be used in-store or online at all four locations.

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