Question 1

Does Racer's Cycle Service offer mobile service to customer locations?

Accepted Answer

Yes, the shop provides mobile and onsite bicycle service based in Provo. A service call base charge of $25.00 covers the cost and time of the shop coming to the customer.

Question 2

What is included in the Racer Tune service package?

Accepted Answer

The Racer Tune ($95.00) includes adjustment and point lubrication of shifting and braking systems, basic wheel truing, a safety check, and inspection and adjustment of headset, hub, and bottom bracket bearings.

Question 3

Does the shop build custom wheels?

Accepted Answer

Yes, Racer's Cycle Service offers custom wheel building starting at $85.00 for labor, as well as custom bike builds and bike fitting services.

Question 4

What professional background does the shop's owner have?

Accepted Answer

Racer Gibson is a PBMA Certified Mechanic and early member of the Professional Bicycle Mechanics Association. He has worked as a mechanic for World Tour Road and Pro Mountain Teams, traveled the NORBA and World Cup circuit, and served as a mechanic at MTB World Championships and The Tour of Utah.

Question 5

Does Racer's Cycle Service work only on high-end racing bikes?

Accepted Answer

No. While the shop has worked on bikes of World Cup athletes and offers premium services, it is not exclusive; the shop is equally willing to service everyday commuter bikes and prioritizes giving committed attention to all customer bicycles.

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