Question 1

What is included in Pure Ride Cycles' professional bike fitting service?

Accepted Answer

Full Pro Fit starts at $185 and includes complete body analysis, saddle height and positioning, handlebar width and stem setup, cleat alignment, flexibility testing, and suspension configuration. Customers who purchase a bike from the shop receive a complimentary fitting (up to $225 value). During the fitting, customers also receive instruction on pedaling, shifting, and general bike maintenance.

Question 2

How does Pure Ride Cycles' bike trade-in program work?

Accepted Answer

Customers can trade in bikes from model year 2010 or newer with an original retail price of $500 or more (department store bikes excluded). The shop uses the Bicycle Blue Book evaluation process, conducting a 15-minute inspection and providing instant valuation as store credit. The full trade-in value can be applied toward any new bike purchase, allowing customers to upgrade to newer technology or acquire multiple bikes for their family.

Question 3

Does Pure Ride Cycles accept walk-in customers or are appointments required?

Accepted Answer

The shop is open Tuesday–Friday 10am–6pm and Saturday–Sunday 10am–5pm (closed Mondays). While specific appointment policies are not detailed for general service, bike fitting appointments are noted as being booked through at least the month of June, suggesting advance scheduling is recommended for fittings.

Question 4

What professional bike services does Pure Ride Cycles offer?

Accepted Answer

The shop offers professional bike repair and service ranging from basic tune-ups to complete overhauls, performed by professionally trained mechanics. Additional services include professional bike fitting with cleat adjustment options ($75 for cleat work alone) and suspension setup.

Question 5

Does Pure Ride Cycles organize group rides or community cycling events?

Accepted Answer

Pure Ride Cycles invites customers to join the shop for bike rides and local cycling events as part of its community engagement, though specific event schedules or details are not provided.

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