Does Pro Bike Supply offer custom bike builds?

Yes. Pro Bike Supply takes a personalized approach where customers can start with a frame or complete bike and collaborate with staff to build a bike tailored to their riding style, needs, and budget. The shop features a variety of frames, wheels, and hard-to-find parts to support custom configurations.

What services does Pro Bike Supply provide beyond sales?

The shop offers full-service repair and maintenance, including basic tune-ups and complete suspension overhauls. Pro Bike Supply also provides free bike consultations where customers can work with the owner Mark or trained staff to select the right bike.

What is Pro Bike Supply's return policy?

The shop allows easy returns on most items within 45 days of purchase.

Does Pro Bike Supply price-match competitors?

Yes. Pro Bike Supply offers price matching on everything they sell.

Does Pro Bike Supply offer free shipping?

The shop provides free shipping on orders over $50.

Is Pro Bike Supply a family-owned business?

Yes. Pro Bike Supply is family-owned and family-operated, with a close-knit team that includes family members and children. The shop emphasizes treating employees as part of an extended family and creates a welcoming, full-service experience built on the philosophy that no two riders are alike.