Question 1

What services does Pedals and Petals offer beyond bike sales?

Accepted Answer

The shop provides bike repair, bike fitting, and bike rental services. Customers are encouraged to call ahead to confirm product availability or discuss their specific cycling needs.

Question 2

What are the shipping and local pickup options for online orders?

Accepted Answer

Standard shipping starts at $7.99 depending on order amount, with 2-day and 1-day expedited options also available. In-store pickup is free and most orders are ready within one business day; customers should call ahead if they need an item urgently. Orders must be picked up within 15 days or a 10% restocking fee applies.

Question 3

What is the shop's return policy?

Accepted Answer

All sales are final at Pedals and Petals.

Question 4

Does Pedals and Petals ship outside the continental United States?

Accepted Answer

No, the shop does not ship outside the continental U.S.

Question 5

What happens if an item is backordered?

Accepted Answer

If an item is unexpectedly out of stock, the customer is only charged for merchandise that is actually shipped, and the total shipping charge for orders split into multiple shipments will not exceed the original quoted amount.

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