Question 1

What warranty or guarantee does Patapsco Bicycles offer with a new bike purchase?

Accepted Answer

All new bike purchases include a lifetime guarantee of free minor adjustments for as long as the customer owns the bike, plus two free full tune-ups. This covers cable stretching and minor derailleur and brake adjustments that occur during normal riding.

Question 2

Does Patapsco Bicycles service bikes from other brands, or only the brands they sell?

Accepted Answer

The shop services any bike brand regardless of where it was purchased. The team is composed of experienced recreational and competitive cyclists trained to repair all bike types and manufacturers.

Question 3

What is the history of Patapsco Bicycles?

Accepted Answer

Patapsco Bicycles was founded in 2010 by a group of passionate cyclists in Mount Airy, which occupies a historic 100-year-old building that formerly served as a storage facility for the B&O railroad. The Elkridge location, the shop's third full-service center, opened in late September 2022.

Question 4

Does Patapsco Bicycles offer support for local cycling events and organized rides?

Accepted Answer

Yes, the shop operates a mobile support van that provides SAG support for races and organized rides throughout the area, and the van is also stationed at local cycling events and festivals.

Question 5

Who should visit Patapsco Bicycles?

Accepted Answer

The shop caters to all types of cyclists, including recreational riders, families, competitive racers, road cyclists, and mountain bikers. Staff specialize in fitting customers to the right bike within their budget and ensuring proper frame sizing for safety and comfort.

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