Question 1

Does Overlook Mountain Bikes offer custom bike fittings?

Accepted Answer

Yes, the shop offers purely custom bicycle fittings by appointment only.

Question 2

What types of bikes can be rented at the Shokan location?

Accepted Answer

The Shokan rental location offers hybrid, electric, road, mountain, and kids' bike rentals, with access to the Ashokan Rail Trail.

Question 3

Can customers order items online for home delivery?

Accepted Answer

Overlook Mountain Bikes provides direct-to-home shipping access to over 50,000 items, with typical delivery within 1-2 days; customers can call or email to place orders.

Question 4

Does the shop organize group rides?

Accepted Answer

The shop hosts Saturday morning group rides at 10 a.m.; interested riders can call the Kingston location for details.

Question 5

Why is the Woodstock location temporarily closed?

Accepted Answer

The original Woodstock shop at 93 Tinker Street is undergoing renovations and is temporarily relocated to Kingston as of February 1, 2025, with plans to return once building improvements are complete.

Question 6

How can customers book rentals and demos at each location?

Accepted Answer

The Kingston location accepts in-person and phone bookings only, while the Shokan location offers online booking through their website in addition to phone and in-person options.

Overlook Bicycles

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Utility Bicycle Works