Question 1

What is the history behind Northern Lights and how long has it been in business?

Accepted Answer

Northern Lights was founded in 1974 by Tom and Judy Upham after Tom witnessed the northern lights on Jay Hill while driving home from New York. The shop began by selling wood stoves (initially as a showroom in their home entryway) and expanded to carry sailboats, kayaks, canoes, and skis. In 1994, after 20 years of operation, Marty Farnum and Todd Richard became partners and have owned and operated the company for over 30 years since.

Question 2

Does Northern Lights offer heating installation and chimney services in addition to bikes?

Accepted Answer

Yes. Northern Lights offers chimney, wood, pellet, and propane heating installations, along with chimney cleanings and regular maintenance on heating units. The shop also provides an annual service call list where customers can schedule seasonal maintenance in the spring, with transparent pricing showing the savings on each invoice.

Question 3

What electric bike models does Northern Lights carry?

Accepted Answer

Northern Lights carries Aventon electric bikes, including the Aventure 3 (750-watt motor, up to 65-mile range) and the Aventure M (250-watt mid-drive motor, up to 85-mile range). Both models feature 400-pound weight capacity and anti-theft features.

Question 4

Does Northern Lights have multiple locations?

Accepted Answer

Northern Lights operates two locations: one in Farmington and one in Rangeley, Maine. The current permanent Farmington location is at 639 Wilton Road.

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