Question 1

What services does NBX Bikes offer beyond sales?

Accepted Answer

NBX Bikes provides full-service bicycle repair on most makes and models with free estimates, smart trainer installation service, bike fitting, and yoga classes (both heated and traditional). The shop also offers rentals and hosts group rides and racing events.

Question 2

What is included with a new bike purchase at NBX Bikes?

Accepted Answer

Every new bicycle purchased includes a complimentary New Bike Service Plan valued at $190+, consisting of a free 30-ride bike check, a free tune-up within one year, free static bike fitting, and a lifetime warranty on the frame (component warranties vary).

Question 3

Does NBX Bikes offer a return or exchange guarantee?

Accepted Answer

The shop offers a 30-day guarantee on Bontrager products, allowing customers to exchange or receive store credit on used or new items within 30 days. A crash replacement program is also available on Bontrager products.

Question 4

What group rides does NBX Bikes host?

Accepted Answer

NBX Bikes hosts a Thursday night road ride at 6:15 p.m. (seasonal, weather permitting, approximately 22 miles through Narragansett and Galilee), a Monday morning Casual Café Ride from May through October at 9 a.m. (approximately 15 miles at 10–12 mph, ending at a local café), and a Criterium Training Series for riders interested in structured racing skills development. Waivers are required for participation.

Question 5

Does NBX Bikes offer financing options?

Accepted Answer

The shop offers the NBX Freedom to Ride credit card, allowing customers to finance bike and gear purchases with online application available.

Question 6

What is the history of NBX Bikes?

Accepted Answer

NBX Bikes was established in 2007 when it purchased the family-owned Narragansett Bikes, which was founded in 1989. The shop expanded through acquisitions of other local businesses (Caster's Bicycles in 2013 and East Providence Cycle in 2015) but returned to operating as a single store in Narragansett in 2020.

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About

Brands carried

What they offer

Hours

Frequently asked questions

What services does NBX Bikes offer beyond sales?

What is included with a new bike purchase at NBX Bikes?

Does NBX Bikes offer a return or exchange guarantee?

What group rides does NBX Bikes host?

Does NBX Bikes offer financing options?

What is the history of NBX Bikes?

Trek Bicycle East Providence

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in Rhode Island.