Question 1

Does Moment Bicycles offer bike fitting services, and what is the approach?

Accepted Answer

Yes, Moment Bicycles specializes in bike fitting and emphasizes a custom approach to the fitting process. The shop's philosophy recognizes that bike sizes, geometry, morphology, biomechanics, and power vary individually and are not standard, and offers fitting services accordingly.

Question 2

What types of bikes does Moment Bicycles rent, and what are the rental policies?

Accepted Answer

Moment Bicycles offers road bike rentals and mountain bike rentals from its Old Town location. Road bike rentals include flat pedals, with clipless pedal installation available at no charge; rentals can be pre-booked online or reserved same-day by phone. Rental fees are refundable up to two weeks before a reservation (minus 5% processing fee), and mountain bike rentals may be canceled with refund if trails are too wet.

Question 3

Does Moment Bicycles offer financing options for bike purchases?

Accepted Answer

Yes, the shop offers 0% financing with terms up to 18 months on bike purchases.

Question 4

Can rental fees at Moment Bicycles be applied toward a bike purchase?

Accepted Answer

Yes, Moment Bicycles refunds three days of rental fees as credit toward a bike purchase at the shop.

Question 5

What services does Moment Bicycles provide beyond sales?

Accepted Answer

Moment Bicycles offers professional repair and maintenance services, bike fitting, rentals, and a clearance section for discounted bikes. The shop maintains its rental fleet with professional service from its repair team.

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