Question 1

What service packages does Mojo Wheels offer?

Accepted Answer

Mojo Wheels offers five tune packages: Bronze ($120), Silver ($200), Gold ($325), Single Speed/Kids Bike Tune ($80), and FS Platinum ($550). Each package includes varying levels of drivetrain cleaning and adjustment, brake service, wheel truing, component inspection, and lubrication. All packages except Bronze and the kids tune include parts installation cost.

Question 2

How experienced is the service department?

Accepted Answer

The shop's service department is backed by over 30 years of combined experience between two Master Mechanics alone. The team stays current with the latest service bulletins and specializes in keeping riders on the trail with quality-serviced bikes.

Question 3

What is the shop's background and philosophy?

Accepted Answer

Mojo Wheels was founded in 1991 and has roots in downhill racing. The shop positions itself as a top-shelf destination for mountain bikes and has built a community of dedicated riders ranging in age from 8 to 59, operating on a mentoring team model where all skill levels work together.

Question 4

Is Mojo Wheels oriented toward a specific type of riding?

Accepted Answer

Yes, Mojo Wheels specializes in mountain bikes and caters to the mountain biking community. The shop is located near the Rocky Mountains, which the owner identified as a mecca for the sport.

Question 5

Does the shop offer suspension service?

Accepted Answer

Yes, the FS Platinum tune package ($550) includes suspension-specific service: suspension fork lower service, rear shock air can service, and suspension linkage service, in addition to full bike tuning.

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