Question 1

Does Mile Hi Cycles build custom wheels?

Accepted Answer

Yes. Mile Hi Cycles offers professional custom wheel builds, where a mechanic hand-builds a wheelset from components of the customer's choosing to tailor the bike to individual needs and preferences.

Question 2

What e-bike services does the shop offer?

Accepted Answer

Mile Hi Cycles services pedal-assist e-bikes. However, the shop cannot service e-bikes equipped with a throttle.

Question 3

What tune-up options are available, and what do they include?

Accepted Answer

The shop offers five tune levels: Basic ($100), Standard ($140), Pro ($190), Overhaul ($250), and Mountain ($300). Each tier includes component inspection, derailleur and brake adjustment, and tire inflation, with higher tiers adding wheel truing, drivetrain cleaning, cable/housing replacement, or suspension overhaul.

Question 4

Does Mile Hi Cycles assemble new bikes and components?

Accepted Answer

Yes. The shop provides expert assembly and tuning for new bikes and bike components purchased elsewhere, and can also assist with selecting and installing upgraded components.

Question 5

What is the background of Mile Hi Cycles' ownership?

Accepted Answer

Mile Hi Cycles is owned and operated by Chris Fanckboner, who is a professional bike mechanic with years of industry experience and a former downhill mountain bike racer.

Question 6

What accessories and parts does the shop stock beyond bikes?

Accepted Answer

Mile Hi Cycles carries helmets, locks, lights, bags, pumps, water bottles, bike parts, tires, tubes, wheels, and Goodr sunglasses, in addition to Shimano and SRAM components.

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