Question 1

What services does Mega Cycles offer beyond bike sales?

Accepted Answer

Mega Cycles provides tune-ups, repairs, custom bike builds, and personalized guidance. Services range from basic adjustments like brake and shifter tuning to advanced work including suspension service, wheel truing, drivetrain detailing, and complete overhauls with component replacement.

Question 2

Does Mega Cycles offer custom bike builds?

Accepted Answer

Yes, the shop offers fully personalized custom bike builds where customers work with the team to select every component from frame to finishing kit, creating a bike tailored to individual style, performance goals, and personality.

Question 3

What is included in Mega Cycles' tune-up service?

Accepted Answer

The standard tune-up includes a complete wash, brake adjustments, shifter adjustments, chain lubrication, and derailleur adjustments. Advanced options add headset adjustments, hub adjustments, bottom bracket adjustments, wheel truing, and drivetrain detailing. A complete overhaul includes drivetrain removal and cleaning, suspension service with seal replacement, and tubeless tire sealant replacement.

Question 4

Is Mega Cycles open on Mondays?

Accepted Answer

Mega Cycles is available by appointment only on Mondays; walk-in service is not available that day.

Question 5

Does Mega Cycles have a trade-in program?

Accepted Answer

Yes, the shop offers a Trade In Program for customers looking to exchange or trade bikes or components.

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